Title: Outcome + audience (e.g., “Onboarding redesign that reduced ramp time by 2 months”) Katherine_Kennedy_Resume_2026
Context: Industry, scale, constraints (regulated / multi-region / distributed). Katherine_Kennedy_Resume_2026
Problem: What was happening + why it mattered.
Approach (your method):

• discovery + data signals (KPIs, service index, QA, ramp metrics) Katherine_Kennedy_Resume_2026

• design (journeys, role proficiency, practice strategy)

• delivery (enablement system, leader/coach tools)

• measurement + iteration (dashboard, feedback loops) Katherine_Kennedy_Resume_2026
  Impact: 3 bullets max, numbers first. Katherine_Kennedy_Resume_2026
  Artifacts: linkables (screens, sample modules, facilitation guide excerpt, metrics snapshot).
  Tools: RISE, LMS/LXP, analytics approach (only what you’re comfortable listing).

Tip: If you can’t share proprietary details, write “anonymized” and show structure (journey map, storyboard snippet, sample interactions).